Next-Level Jira Service Desk Efficiency with Data Operations & App Integrations

Improve operations across your departments and derive the best value out of your business data

Dev / Ops, Service & Support
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  • Why DBSync
  • Usecases
  • Pre-built Templates
  • FAQ

Why you should automate with Jira Service Desk?

Enhance your Jira Service Desk ROI by simplifying your data operations and integrating applications. Our services ensure smooth data flow and connectivity, providing a centralized platform for informed decision-making and improved business performance

Streamlined Operations

Reduce manual data entry by up to 70%, significantly lowering error rates and freeing up staff for higher-value tasks.

Enhanced Decision-Making

Achieve a 40% improvement in data accuracy, providing teams with reliable information for faster, more informed decisions.

Increased Productivity

Boost team productivity by over 50% through automated workflows and real-time data access, driving better business outcomes.

Usecases

Streamlined Issue Resolution

Automate the flow of support tickets to track, prioritize, and resolve customer issues efficiently.

invoice generation

Integrated Customer Service Insights

Sync customer service data for a unified view of customer interactions and support history.

Financial Visibility

Enhanced Project Management

Link project management tasks l for better resource allocation and project tracking.

Revenue Forecasting

Pre-built Templates

Get started quickly with our pre-built templates

FAQs

Quick answers to questions you may have. Can't find what you're looking for? Check out our full documentation.

This template supports almost all major versions of JIRA - JIRA Software, JIRA Service Desk and JIRA Core. It uses JIRA ReST APIs to connect to JIRA Cloud or on-premise

This template supports JIRA Service Desk Server 3.5 and above. Even though the older version should work but we haven't tested using the JIRA Service Desk connector

DBSync is available for 14-day free trial after completing the registration process.

DBSync is available for 14-day free trial after completing the registration process.

This template is available with both On-Demand or On-Premise version of DBSync.

Often it depends on whether you are using on-premise or cloud version. As a rule of thumb we recommend 15 min intervals.

Yes, DBSync is a complete flexible solution and it fully supports querying custom fields from JIRA and custom mappings a warehouses.

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