How to Increase Customer Loyalty Through Data

Critical to a business’s long-term success is a solid strategy to boost and maintain customers’ loyalties. While attracting customers is one of the most difficult aspects of running a business, keeping them is perhaps the biggest challenge.  Customer Loyalty Customer loyalty is an ongoing positive relationship between a customer and a business that encourages repeat […]

CRM

Why CRM Implementations Fail: The Top Six Reasons

CRM or Customer Relationship Management is a potential segment. Proper and smart utilization of CRM will help an organization to equip everyone who deals with the customer. Companies make a big investment of time and money to build this field so it needs to be utilized in the best possible way. 

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